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Communication was excellent – I asked A LOT of questions and did a ton of research myself and Walter was extremely patient with me and very responsive. he was straight forward and extremely professional. Tour itself was excellent – an incredible experience and one never to be forgotten. Everything was spot on.
We are six older but experienced travellers who usually do our own planning. Luck led us to Safari Online and Walter. His ideas proved spot on. Throughout our planning Safari Online have been helpful, always answering emailed questions, no matter how basic, straightaway. We’ve had probably our best ever holiday in years of travel, everything went smoothly. Pickups and transfers were on time. Staff in all the places we stayed were friendly and helpful. I can’t think of one adverse remark except maybe seeing a lion that wasn’t asleep, though I think if it could have been arranged Walter would have done so.
Excellent communications and service. We dealt with Sabrina and she is awesome. The safari tour was amazing, i can highly recommend going to Elephant Plains. Its a very special place run by awesome people.
It was excellent all around. Everything worked out well. An experience of a lifetime! The game viewing rides were fun and very informative.
Our experience with Safari Online was excellent. After becoming very frustrated trying to search for a safari destination on our own, we turned to Karina for help and she was a lifesaver. She responded to our requests promptly and gave us several options with links to each option; we ultimately chose Lukimbi. She then coordinated our flights to and from the property, arranged the drivers necessary to get us from the airport to the lodge and back again, and sent the appropriate paperwork to each of us to verify each step of the process. We had an amazing safari adventure at the lodge–the experience of a lifetime–and are so grateful for her help. We literally couldn’t have done it without her!
We used Safari Online to put together a mid-range Botswana trip for a group of four going to three different camps and then onto Vic Falls. We asked several operators to provide options (through this great safari bookings website) and Walter Kohrs from Safari Online was easily the most responsive and quickest to provide different but realistic options and at good prices. In the end it was a no brainer to go with Safari Online. Walter always responded to my queries quickly, with honest and valuable responses that were clear and made sense. From our perspective he tailored a good mix of places for both our budget and standard of facilities that suited us perfectly, with enough information and links to help us make our decisions. In the end each camp was different and had different aspects and strengths that made each unique. We loved it.
Working with Walter was a great experience. He listened to us and helped us build a vacation that exceeded all of our expectations. We really appreciated his professionalism and attention to detail.