Money Matters

We understand that people want to book a safari safe in the knowledge that they are dealing with a reputable travel company. That’s why we’re members of the Southern African Tourism Services Association (SATSA) and the African Travel and Tourism Association (ATTA). Membership means we are legally registered, annually audited, appropriately insured, and bonded – your pre-tour deposits are guaranteed in terms of the SATSA terms & conditions.

And with Safari Online as your travel partner, you can relax about paying online. We’ll bill you in the currency we are invoiced in (usually US dollars or South African rand) and our 3-D secure payment system ensures your credit card transactions are super-safe. You’ll personally authenticate your transaction before payment.

We also stand by the quality of our tours and safaris, guaranteeing that your safari will meet your expectations. If not, we’ll gladly give you a credit toward a future trip! (This does not apply to unreasonable expectations that do not match the information that we have supplied.)

SATSA – Bonded Membership (SATSA Member no. 2061)
SATSA stands for the Southern Africa Tourism Services Association, and through our membership Safari Online is a bonded agency, and has a financial guarantee in place to cover monetary deposits lodged with the member in advance of services to be rendered. (www.satsa.com)

All SATSA members:

      • Have Integrity: Adhere to a strict Code of Conduct.
      • Are Legitimate: Company registration checked annually.
      • Are Trade Marked: Trade mark registration checked annually.
      • Are Audited: Financial audit certified annually.
      • Are Insured: Appropriate insurance cover with minimum indemnity limits.
      • Are Bonded*: Your pre-tour deposits are guaranteed – Terms & Conditions

SATSA Contact: Lizzie Mokgothu
P.O.Box 900, Ferndale, 2160, South Africa
Tel : +27 86 12 72872 or +27 11 886 9996 | Fax: +27 886 7557 | Email: memberships@satsa.co.za

ATTA – Membership (ATTA Member no. 204387)
ATTA stands for the African Travel and Tourism Association and is a trade association that promotes tourism to Africa from all corners of the world. Recognised as the Voice of African Tourism, Atta serves and supports businesses in Africa representing buyers and suppliers of tourism product across 22 African countries. With over 550 members, Atta acts as Pan-Africa’s largest network of tourism product covering not only accommodation, transport and travel specialists in Africa, but a formidable selection of tour operators, representation and PR companies worldwide promoting tourism to Africa. (www.atta.travel)

ATTA Contact: Nigel Vere Nicoll
56 Gloucester Road, London, SW7 4UB
Tel from outside the UK: +44 20 7937 4408 | Fax from outside the UK: +44 20 7937 4380 | Email: info@atta.travel

Hands-on Expertise

  • We’re based in Africa
  • We regularly do site inspections
  • Knowledgeable team
  • Expect great customer service

Accredited & Bonded

  • SATSA – Bonded Membership (2061)
  • ATTA Membership (204387)
  • Fully Independent & Owner Run
  • Travel Support from Start to Finish

Reviews

Professional, patient, efficient and responsive. Met all our travel needs and requirements spot on

Communication was excellent – I asked A LOT of questions and did a ton of research myself and Walter was extremely patient with me and very responsive. he was straight forward and extremely professional.  Tour itself was excellent – an incredible experience and one never to be forgotten. Everything was spot on.

Neena
Perfect

We are six older but experienced travellers who usually do our own planning. Luck led us to Safari Online and Walter. His ideas proved spot on. Throughout our planning Safari Online have been helpful, always answering emailed questions, no matter how basic, straightaway. We’ve had probably our best ever holiday in years of travel, everything went smoothly. Pickups and transfers were on time. Staff in all the places we stayed were friendly and helpful. I can’t think of one adverse remark except maybe seeing a lion that wasn’t asleep, though I think if it could have been arranged Walter would have done so.

Jennifer
A great tour operator that was a pleasure to deal with.

We used Safari Online to put together a mid-range Botswana trip for a group of four going to three different camps and then onto Vic Falls. We asked several operators to provide options (through this great safari bookings website) and Walter Kohrs from Safari Online was easily the most responsive and quickest to provide different but realistic options and at good prices. In the end it was a no brainer to go with Safari Online. Walter always responded to my queries quickly, with honest and valuable responses that were clear and made sense. From our perspective he tailored a good mix of places for both our budget and standard of facilities that suited us perfectly, with enough information and links to help us make our decisions. In the end each camp was different and had different aspects and strengths that made each unique. We loved it.

Shane
Excellent service and support for our Africa vacation

Working with Walter was a great experience. He listened to us and helped us build a vacation that exceeded all of our expectations. We really appreciated his professionalism and attention to detail.

Dan
Karina was absolutely instrumental to our safari success.

Our experience with Safari Online was excellent. After becoming very frustrated trying to search for a safari destination on our own, we turned to Karina for help and she was a lifesaver. She responded to our requests promptly and gave us several options with links to each option; we ultimately chose Lukimbi. She then coordinated our flights to and from the property, arranged the drivers necessary to get us from the airport to the lodge and back again, and sent the appropriate paperwork to each of us to verify each step of the process. We had an amazing safari adventure at the lodge–the experience of a lifetime–and are so grateful for her help. We literally couldn’t have done it without her!

Chris
They kept us fully informed and updated throughout planning, travel, etc.

It was excellent all around. Everything worked out well. An experience of a lifetime! The game viewing rides were fun and very informative.

Karen
Above expectations

Excellent communications and service. We dealt with Sabrina and she is awesome. The safari tour was amazing, i can highly recommend going to Elephant Plains. Its a very special place run by awesome people.

Werner